Why the fuck can't anyone that works for a telephone company, credit card company or mortgage company call center speak English properly? Seriously.
In the past two weeks, I have wasted countless hours - we're taking nearly double digits here - on the phone with different call centers, and it takes forever to resolve anything. Like the double payment that Capital One took out of my account. 1 hour and 45 minutes to get them to understand that they double dipped me. You know when I got someone that spoke English? At 1 hour and 43 minutes when I was so livid and precariously close to slinging racial slurs through the phone line.
I'm not a hater, but for Christ's Sake, WTF?
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